What is Whistleblowing?

In broad terms ‘Whistleblowing’ means the reporting of suspected misconduct, illegal acts or failure to abide by any of the policies that Skilled Migration Group Limited has put in place to ensure adherence to all laws and obligations, or the code of conduct.

The aim of this Policy is to encourage employees and others who have suspicions or serious concerns regarding any aspect of the way that Skilled Migration Group Limited or its clients conducts business, or operates, and to come forward and raise any concerns.

Employees are often the only people to suspect that there may be wrong doing occurring. And ‘Whistleblowing’ is viewed by Skilled Migration Group Limited as a positive act that can make a valuable contribution to maintaining the ethical and good standing reputation that Skilled Migration Group Limited has, ensuring legal compliance at all times, and goes a long way to ensure the long-term success of our business.

Skilled Migration Group Limited do not consider it to be disloyal to colleagues or clients to speak up.

Skilled Migration Group Limited is committed to achieving the highest possible standards of service and the highest possible ethical legal standards in every aspect of its business.

To help achieve these standards it encourages the freedom to speak up.

If you are considering raising a concern, this Policy explains:

  • issues that can be raised
  • how whistle-blower’s will be protected
  • how to raise your concern
  • What action Skilled Migration Group Limited will take

Whistleblower policy aims

The Policy is put in place to ensure that concerns can be raised about suspected issues without fear of any disadvantage or dismissal.

The intent is to:

  • Encourage anyone to feel confident in raising suspected concerns at the earliest opportunity.
  • Explain ways for you to raise suspicious actions or concerns and receive information on action taken.
  • Make sure that you receive a response to your concerns.
  • Encourage you to understand that you will be protected from possible reprisals or victimisation if you make any disclosure in good faith.

Policy Scope

This Policy is intended to enable those who become aware of wrongdoing to report their concerns at the earliest opportunity so that they can be properly investigated.

The Whistle Blowing Policy does not replace existing procedures:

  • If your issue relates to treatment as an employee, it should be raised with HR under the existing HR procedures.
  • Client who have concerns about services provided, should raise any service related concerns with the GM of Skilled Migration Group Limited.

This Policy applies to all

The Policy applies to all:

  • Employees of Skilled Migration Group Limited
  • Subcontractors and their employees
  • Clients and their employees

What should be reported

Any suspicion or serious concerns that you have about breaches of law or legislation, sanctions, or code of conduct by Skilled Migration Group Limited, its owners, employees, subcontractors or clients that:

  • Make you feel uncomfortable in terms of legality or policy;
  • Do not meet the high ethical standards required by Skilled Migration Group Limited
  • Are no proper behaviour.

These might include, but is not limited to:

  • Conduct which is a criminal offence or a breach of the law (a criminal offence has been committed or failing to comply with any other legal obligation)
  • Unauthorised use of company or client funds or other assets
  • Potential fraud and or corruption
  • Any other unethical conduct.

Whistleblower Protection

This policy provides protection to any employee against dismissal or allow them to be victimised on the basis that they have made an appropriate lawful disclosure in accordance with this policy.

If it is the employee that has participated in the action causing concern. It is in the employee’s best interest to raise this as soon as possible. Under these circumstances Skilled Migration Group Limited cannot promise not to act against such an employee, but the fact that they raised the issue will be taken into account.

Harassment after raising any concern

Skilled Migration Group Limited is committed to good practice and as a highly ethical company holds itself to high standards and to being supportive of all of its employees.

Making a decision to report a concern can be a difficult one to make.  If you honestly and reasonably believe what you are reporting is true, you should have nothing to fear because you will be doing your duty to Skilled Migration Group Limited, your co-workers and its clients.

Skilled Migration Group Limited will take appropriate action to protect you when you raise a concern in good faith.

Whistleblower support

During this process:

  • You will be given full support from Skilled Migration Group Limited
  • Your suspicions and concerns will be taken seriously
  • Skilled Migration Group Limited will help you throughout the investigation

If required, Skilled Migration Group Limited will consider re-deploying you for the period of the investigation.

For those that are not employees of Skilled Migration Group Limited, Skilled Migration Group Limited will venture to provide appropriate support wherever possible.

Confidentiality

All suspicions and concerns will be treated in confidence and every effort will be made not to reveal your identity.  If disciplinary or legal proceedings commence as a result of the investigation, it may not be possible to take action as a result of your disclosure without your help, so you may be asked to come forward as a witness.

Malicious allegations

If you make an allegation in good faith, reasonably believing it to be true, but it is not able to be substantiated or confirmed by the investigation, Skilled Migration Group Limited will recognise your concern and you will face no action.  If however, you make a malicious allegation, appropriate action that could include disciplinary action, may be taken.

How to raise a concern

This will depend on the seriousness and sensitivity of the issues involved and who is suspected of the wrongdoing.

You should raise concerns with:

The General Manager

The address for correspondence is

The General Manager

Skilled Migration Group Limited,

On Hong Commercial Building,

145 Hennessy Road,

Wan Chai, 999077,

Hong Kong SAR

If, exceptionally, the concern is about the General Manager of Skilled Migration Group Limited your concern could be raised with the Hong Kong authority under which Skilled Migration Group Limited is registered and operates, who will decide how the investigation will proceed. This may include external investigation.

The earlier you express your suspicions or concern, the easier it is to take action.  You will need to provide the following information:

  • the nature of your concern and why you believe it to be true
  • the background and history of the concern (giving relevant dates)

Although you are not expected to prove your suspicion, you will be required to demonstrate that you have a genuinely suspect a breach of the law, wrongdoing or malpractice and that there are reasonable grounds for your concern.

You may wish to consider discussing your concern with a colleague first and you may find it easier to raise the matter if there are two (or more) of you who have had the same experience or concerns.

You may invite your trade union, professional association representative or a friend to be present for support during any meetings or interviews in connection with the concerns you have raised.

What action will Skilled Migration Group Limited take

Skilled Migration Group Limited will respond to your concerns as quickly as possible.  Do not forget that investigating your concerns is not the same as either accepting or rejecting them.

Any investigation undertaken may need to be carried out under terms of strict confidentiality, by not informing the subject of the complaint until (or if) it becomes necessary to do so.

However, in some cases, such as allegations of ill treatment of others, immediate suspension from work may have to be considered.

Concerns raised may:

  • be investigated by management, internal audit, or through the disciplinary/grievance process
  • be referred to the police or financial conduct authority
  • be referred to an external auditor

Within fourteen working days of a concern being raised, Skilled Migration Group Limited will write to you:

  • acknowledging that the concern has been received
  • indicating how Skilled Migration Group Limited proposes to deal with the concern
  • provide you with employee support if you are an employee
  • inform you whether further investigation will take place and if not, why not.

Potentially you will be interviewed to ensure that your disclosure is fully understood.

Any interview can be away from your usual place of work and a union or professional association representative or a friend may accompany you to provide support.

Skilled Migration Group Limited will minimise any difficulties that you may experience as a result of raising a concern.  And if you are asked to give evidence in any criminal or disciplinary proceedings, Global Skilled Migration Group Limited will arrange for you to receive appropriate advice and support.

Unless there are any legal reasons why it is not possible, you will be kept informed of any investigation its outcome.

You are duty bound not disclose information that is confidential to Skilled Migration Group Limited or confidential to anyone else, such as a client or contractor of Skilled Migration Group Limited, except to the appropriate points of contact under this whistleblower policy.

This Policy does not prevent you from taking your own legal advice.

Recording concerns

Skilled Migration Group Limited will maintain a corporate register containing all concerns that are brought to its attention.
The corporate register together with the annual reports will be available for inspection by internal and external audit, after removing any confidential details.

Policy review date

Policy last reviewed and updated 07 June 2025

Australia

Skilled Migration Group Pty Ltd registered office is in Rockhampton, Queensland, Australia.

Dubai

Skilled Migration Group Limited Dubai offices provides back office administration support and document checking.

Hong Kong

Skilled Migration Group Limited Hong Kong Head Office provides International Recruitment and Immigration Assistance.

New York

Skilled Migration Group Limited New York Office provides skilled and experienced personnel to Canada and the USA.

SKILLED MIGRATION GROUP LIMITED

5.0Out of 5 stars

Overall rating out of 68 Google reviews

Kenny Kapempe
Edited 17 hours ago

The company which employed me to Australia has showed to be a good company. The director himself and his group has been working tirelessly to ensure that employees he migrated or employed from Africa are secured. AAMG is a company to work with, iam talking from experience. Skilled migration has engenged us or linked us to a company with very good working conditions and accommodative. Thanks Skilled migration. I just hope that in the near future you should start engaging us so that we recommend Skilled competent personnel's. With Skilled migration you will never go wrong. Skilled migration has proved to be a transparent migration company. I never imagined what I have experienced in my two years of work and my stay in Australia. My journey started like a joke when I sent my curriculum vitae to skilled migration group. I was shortlisted to attend an interview in Lusaka early 2023. I travelled to lusaka and met with skilled migration group. I met the migration group for the first time and Dennis the director for skilled migration. I was interviewed and I was told that they will get back to me if am successful to attend another interview, to meet with the owner of AAMG the company am working for. Two weeks later I attended a second interview and I was offered a job. What I was thinking then and after the whole process was like a dream come true. The skilled migration group sent money to me so that I pay for the medicals for all the guys who got shortlisted. That shocked me because most migration companies, people have been scammed or they are told to pay huge somes of money. I left zambia to Australia with no fees paid at all. I was still surprised when we arrived in Australia, we were given gift cards with dollars in it to help us settle whilst we are waiting to finish our induction process. That money was reasonably deducted whilst getting settled. To summarise my journey,i would love to encourage all those zambians who are planning to migrate to Australia to engage in skilled migration .

Rodrick Lungu
6 days ago

Well,it was like a dream to receive a mail from Skilled Migration Group.My journey started in November 2022 first interview in Lusaka,people were very friendly to interact with during interview. I did the first interview and I was called for second interview and I told myself that, this is how my journey to Australia 🇦🇺 begins. Things happened so fast such that documents were gathered and submitted to Skilled Migration Group, visa processing started, to cut the story short. I did not pay any money for me to be in Australia and what i was to there while was still Zambia was the truth people. Here iam clocking two years in Australia through Skilled Migration Group no airticket and visa fee did I pay. Thanks to the Skilled Migration management team for your Dedicated work you are doing to help people to find greener pasture, continue with your good works.

Monica
Edited 6 days ago

Monica Lwatula It's amazing how time goes. I can’t believe i have been working overseas for 2 solid years, wow! I got a job overseas through Skilled Migration Group. I paid no fee, including costs for medicals, visa processing and flights. Skilled Migration Group is well organised, the team has good interpersonal skills. Thumbs up to the team at Skilled Migration Group who worked tirelessly to make sure i had a smooth transition 😀 Big thanks to Dennis, he's a man of actions...he gave me his word and truly it came to pass and thanks for believing in me. Dennis has got eyes that sees beyond your resume, and connects to the actual person in ways that only few people with a mind like him can understand. I give SMG 5 star If you're thinking of working abroad, think Skilled Migration Group

Brian Kahinga
a week ago

I just want to share my gratitude to skilled migration group limited, for the opportunity the given me to express my technical experience,technical skills and knowledge i have here in Australia as Diesel Mechanic. They are the best recruiting agents, such that they will never ask you to pay for medicals, flight tickets or like you will pay back the money they have spending on you, to them very nothing like that. I like for me the money i use to spend is just transport for interviews and attending medicals that's it. The Skilled migration group limited are reliable solutions if you looking for new opportunities overseas. So guys out there if they invite you for interviews ,please do hold back ,just go and sell yourself with your skills, experience and knowledge you have in your field of your career. Regards Brian Kahinga

Emmanuel Chilunda
a week ago

After many applications to finding a Job in Australia turned down and nearly losing hope, I came to know about Skilled Migration Group in 2023 when a friend of mine shared their link with me. I had to try them out even though I had little hope but to my surprise I was called for the first interview and then the second. That's how my journey with them started. During this journey, they promised to provide money for all the expenses starting from medicals to seeing me land and staying comfortably in Australia. They made sure that promise came to pass, I never spent any money during this journey. Its been over a year now and they are still supporting me and now helping out to bring my Family over. Only God can richly bless the whole team at Skilled Migration Group and please Continue doing the good work you have been doing of changing people's lives. Thank You.

Kalobwe Bwalya
2 weeks ago

I'm Bwalya Kalobwe a Diesel Fitter at Macmahon. My journey began in 2012 when i first met Dennis during interviews in Lusaka was not considered then. After the interview Dennis told me to get more experience on mining machinery. It took me 12 years to finally make it to Australia. Today i can proudly say thank you Dennis through Skilled Migration Group. All the process which i took from Interviews, Medicals, Visa processing and Air Ticket i did not pay any Coin, all was paid by Skilled Migration Group. Thank you so much Dennis for your continuous communication to see that my stay is safe. Indeed quality never get out of style.

Promise Chomba
2 weeks ago

My Experience with Skilled Migration Group When I was first introduced to Skilled Migration Group, I honestly thought it was just another false lead. Earlier in February 2024, I had already gone through interviews with another agent, but things didn’t work out due to unforeseen issues. I was still recovering from the disappointment of being rejected for migration to Australia. So, when I was told once again not to give up and to keep praying, I chose to stay hopeful but cautious. Then one day, I came across an advert on linkedin from Skilled Migration Group looking for qualified Auto Electricians to work in Australia. I decided to take a chance and submitted my application. To my surprise, within a few weeks, I received an email requesting my full documents. Everything began moving so quickly that it almost felt too good to be true. But as it turned out, the entire process with Skilled Migration Group was smooth, professional, and exceptionally well-organized. Their team was incredibly responsive. Every time I submitted a document, I received prompt and detailed feedback. If anything was missing or unclear, they communicated with me immediately. I truly appreciated how efficient, transparent, and supportive they were throughout the process. Eventually, I was shortlisted and invited for a pre-interview with Denis. At the time, I didn’t know who Denis was or what to expect, since this was my first direct interaction with him. But from the moment I arrived at the reception, I was welcomed warmly. The staff reassured me, encouraged me to stay calm, and explained who Denis was and what he would be expecting from me. During the interviews, Denis provided honest, constructive guidance. He walked me through the upcoming stages, gave me clear insight into what the client interviews would involve, and helped me prepare. Denis turned out to be extremely friendly, approachable, and knowledgeable someone who makes you feel confident and supported. While the entire Skilled Migration Group team was fantastic, Denis truly stood out for his professionalism, mentorship, and genuine kindness. One of the most amazing parts of this journey was that I didn’t have to pay anything for visa processing, medicals, or even flight tickets. Everything was covered by Skilled Migration Group. That level of commitment and generosity is incredibly rare, and it speaks volumes about how dedicated they are to helping skilled workers succeed. I also want to mention how well they handled communication even after the interviews. They kept me updated, answered my questions without delays, and gave me every reason to believe I was in the right hands. Today, I look back at my journey with a heart full of gratitude. Skilled Migration Group changed my life, and I would wholeheartedly recommend them to anyone pursuing their dream of working abroad. Whether you’re starting from scratch or have been disappointed before like I was don’t give up. Trust the process, stay patient, and know that with Skilled Migration Group, you’re not just applying for a job you’re being guided by people who genuinely care about your future.

Paul Makungu
4 weeks ago

I relocated to Australia in 2023 to join AAMG as a Fitter, and I’m incredibly grateful for the outstanding support I received throughout the process. From my initial interview with Den Henri and Brent, to Frances handling all the details of my visa application, everything was managed with professionalism, clarity, and care. I didn't pay anything during the whole process. Special thanks to Tim Guinea, the Director of AAMG, for creating a culture that truly supports new employees, especially those relocating internationally. The onboarding process was smooth, and I felt welcomed and valued from day one. Their assistance made a huge difference in helping me settle in and start my new chapter in Australia with confidence. Highly recommend Skilled Migration Group to anyone seeking a supportive and well-organized recruiter!

tebogo phoshoko
4 weeks ago

My journey with Skilled Migration Group started back in April 2023 with my interviews, Dennis was grinding me with tough interview questions, little did I know that I will later be selected for further interviews in Zambia, Lusaka, and I was further tested in my knowledge of heavy plant mechanics. From my first interaction with SMG, I was immediately set at ease that I will not be required to make any payments, and true to their word, my medicals, Visa fees and my relocation to Australia was free, I did not pay a cent, this truly took a lot of weight off my shoulders. What stood out for me and still resonates with me, is the customer service that I received from Dennis and his team, all questions were responded to promptly and with diligence, they understood the anxiety I was going through, like, wondering if I was required to pay for all these services, having to leave my family behind for extended periods, and if I will settle down and fit into my new reality. I wouldn’t have asked for a better team to take care of me. Its been 9 months since my move to Australia, I have settled in well, made a few friends, have great neighbours (who let us use their lawn mower to cut our lawn, LOL, grateful for that), and the best moments are when I bump into some of my country men (Botswana), and we realize how lucky we all are to have gone through this process with Skilled Migration Group. Thank you Dennis and team, and Mrs Frances Helen, you have been outstanding, thank you very much. Continue this great work that you are doing!

jimmy mwansa
5 months ago

My words cannot exactly describe how grateful I am for this life changing experience of being here in Australia. This is all because of an exceptional assistance I received from Skilled Migration Group Limited. This Agent helped me to find the job in Australia without spending any money from my pocket and for that, I will certainly continue to be so grateful for what they have done to me. If there is any one who would love to live their dreams by working either in Australia or on any other parts of the world, look no further Skilled Migration Group Limited is more than willing to fulfill your dreams. I will forever continue cherishing this moment.

godfred koomson
4 weeks ago

Skilled migration group limited are true to their words when it comes to job offers abroad. No monetary demands just learn your trade well as directed and genuinely by merit when you qualify, you get exactly what you’re promised. I really like the kind of clients they offer for the skilled immigrants. Respect, loyalty and above all good wages. I can’t recommend any other company to my fellow African skilled immigrants than Dennis run SKILLED MIGRATION GROUP. They are simply a company to rely on

Loago Sebs
4 weeks ago

I can’t recommend Skilled Migration Group highly enough. Dennis and his team, especially Frances, were incredibly supportive throughout my migration journey—and what amazed me most is that they provided all of this outstanding service completely free of charge. Dennis was patient, encouraging, and always pushed me to believe in the process, even when I had doubts. Frances handled all the paperwork with great care and precision, making the whole application process smooth and stress-free. Thanks to them, I’m now happily living and working in Australia. It’s rare to find a team that genuinely cares and delivers such high-quality support without asking for anything in return. Their service has truly changed my life. If you’re a skilled worker looking to migrate, Skilled Migration Group is the real deal. Thank you so much, Dennis and Frances!

Alimon Mario Pyson
4 months ago

I highly recommend Skilled Migration Group and, in particular, Den Henri. They were instrumental in helping me secure a job in Australia. From the initial visa application and job placement, they provided exceptional support. Their communication was excellent, they were always responsive and informative. They connected me with the job opportunity I was looking for, and helped me prepare for life in Australia. Their expertise in the Australian job market and immigration process was invaluable. I am extremely grateful for their assistance and would not have been able to achieve my dream of working in Australia without them."

Respect Gwenhure
11 months ago

I'm glad I chose Skilled Migration Group as my agency of choice for a variety of reasons. They are people of their word and highly experienced. They respond to queries promptly and leave no stone unturned as far as quality delivery is concerned. They even went as far as catering for my transport fare when I attended one of the interviews they had organised for me, in addition to processing my papers for migration free of charge ! I wouldn't hesitate to recommend them to anyone who might be willing to relocate to Australia or anywhere within their influence. Skilled Migration Group is simply the best.

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