Case Study 08: Zambian Technicians for Australia’s Cooling-Repair Leader

International Recruitment has proven to be very successful for the largest cooling component repair specialist in Australia. They are the leader in the supply, overhaul, exchange and repair of cooling components and heat transfer solutions.

Internationally Recruited workers have been deployed into four branches spread over two States in Australia.

This has aided in freeing up experienced personnel to expand the company’s operations, with the company’s recent opening of their Western Australian rebuild and supply centre.

Regardless how you measure success.

The International Recruitment of Heavy Equipment Mechanics, Technicians, Sandblasters, Spray Painters and Fabricators for their component rebuild and supply centres has been an outstanding success for this Australian Company.

Measure of ROI – Substantial

Cooling components and heat transfer solutions repair and exchange company.

Australia

Due To Skills Shortages The Australian Company Was Unable to Train, Upskill or Recruit Sufficient Numbers of Suitably Trained and Experienced Mechanics and Technicians in Australia To Meet Demand in Their Cooling Component Rebuild and Supply Centres.

Recruit 16 highly skilled and experienced heavy equipment mechanics and technicians globally that are suitable to work in the Component Rebuild and Supply Centres in Australia.

Apply for and obtain Australian working visas for the mechanics and technicians and deploy them into the Companies Australian Operations.

The Australian Company while it had placed a purchase order for 16 Heavy Equipment Mechanics and Technicians – Actually selected and hired 17, due to being so impressed with the standard of the candidates being interviewed and deciding to expand the initial recruitment project.

Time taken from order placement to client interview – 6 weeks

Zambia

The Australian Company sent a branch manager to conduct face to face interviews.

Time taken from presentation of offer of employment to acceptance of offer – 48 Hours

1st stage of the Australian Temporary Working Visa Process – Time taken from nomination lodgement to nomination approval – 24 Hours

2nd stage of the Australian Temporary Working Visa Process – Time taken from visa lodgement to visa approval – 28 days

Time taken from visa approval until arrival in Australia and commencing work at the Company – 16 days

The 17 men and women selected were initially deployed without their families.

The 17 men and women selected were sourced from industry connections and directly targeted sourcing – no job advertising of the positions were placed in the country targeted.

Renewal of Standard Business Sponsorship, Nomination preparation and lodgement for 17 applicants, primary applicant visa preparation and lodgement for 17 applicants.

Provided by Australian Company

The men and women selected were a mix of Heavy Equipment Mechanics, mechanical engineering degree qualified, Mining Company Trained, Industrial Sand Blasters and Spray Painters, Fabrication Experts.

Candidates were tested on their knowledge of Caterpillar Dealer systems and processes, the use of reusability guides, use of Caterpillar Service Information System, component dis-assembly procedures, their knowledge of contamination control, component re-assembly procedures and testing of cooling components.

The candidates were warmly welcomed into the Australian Company’s component rebuild centres – The company has an excellent training and induction process and procedures in place and quickly the deployed workers found their feet.

Candidates are still employed by the same Australian Company, with the company actively assisting the workers to relocate their families into Australia and sponsor the workers and their familes for Australian Permanent Residency.

International Recruitment has proven to be very successful for this Australian Company. With the 17 workers from overseas being deployed into four branches spread over two Australian States. This has aided in freeing up experienced personnel to expand the company’s operations, with the company’s recent opening of their Western Australian rebuild and supply centre.

Regardless how you measure success.

The International Recruitment of 17 Mechanics, Technicians, Sandblasters, Spray Painters and Fabricators for their component rebuild and supply centres has been an outstanding success for this Australian Company.

Measure of ROI – Substantial

We contacted the Heavy Equipment Mechanics that were deployed into the component rebuild and supply centres and we asked for their comments and feedback as part of our quality assurance procedures and to help fine tune the process.

They said that they could not speak highly enough of the Australian Company.

The way that the company had treated them from day one was exceptionally good, the induction and training programs were of an incredibly high standard and every one of the company’s employees, right to the very top, were very open and welcomed them into the company and the community.

The workers have nothing but respect for the company the workers are very grateful to have been given the chance to work for the Company and migrate to Australia.