Case Study 07: From Wales to Australia — 12+ Years and Promotions Later

Average length of service of 12 years + with the Australian Caterpillar Dealer and still employed.

Caterpillar Dealer Trained Heavy Equipment Mechanics promoted to the level of Field Service Supervisor, Service Manager, and Field Service Manager.

It has been proven that the International Recruitment of Caterpillar Dealer Trained Heavy Equipment Mechanics by Skilled Migration Group for Field Service in Australia, has been very successful for one of the world’s largest Caterpillar Dealers.

Measure of ROI – Substantial

One of the world’s largest Caterpillar Dealers.

Australia

Due To Skills Shortages The Australian Caterpillar Dealer Was Unable to Train, Upskill or Recruit Sufficient Numbers of Caterpillar Dealer Trained Mechanics and Technicians in Australia To Meet Demand in Field Service.

Recruit highly skilled and experienced Caterpillar Dealer trained heavy equipment mechanics and technicians globally that are suitable to work for the Caterpillar Dealer in Australia. Apply for and obtain Australian working visas for the heavy equipment mechanics and technicians and deploy them into the Caterpillar Dealer’s Field Service Operations.

Time taken from order placement to client interview – 6 weeks

Wales

Head of HR

Time taken from presentation of offer of employment to acceptance of offer – 48 Hours

1st stage of the Australian Working Visa Process – Time taken from nomination lodgement to nomination approval – 4 days

2nd stage of the Australian Working Visa Process – Time taken from visa lodgement to visa granted – 18 days

Time taken from visa approval until arrival in Australia and commencing work at the Caterpillar Dealership – 35 days

The workers were deployed together with their families, a full relocation package was offered.

The field service candidates were sourced from industry connections and directly targeted sourcing – no job advertising of the positions were placed in the country targeted.

Nomination preparation and lodgement for applicants, primary applicant visa preparation and lodgement for applicants, dependant family visa preparation and lodgement.

Arrange flights, in country meet and greet, sourcing, rental and furnishing of accommodation, cultural awareness and local familiarisation briefings. Follow up support provided as required.

Candidates were all Caterpillar Dealership trained heavy equipment mechanics.

Candidates were tested on their knowledge of Caterpillar Dealer systems and processes, use of Caterpillar Service Information System and Electronic Technician, their knowledge of contamination control, fault finding, safety procedures and use of electronic diagnostic tooling on mine sites.

From day one the candidates slotted straight into the Cat dealership. There’s nothing to say except they just suited their roles perfectly.

Almost all candidates are still employed by the same Australian Caterpillar dealership, the average length of service for these candidates has been 12 years + with one of the world’s largest Caterpillar dealers.

Average length of service of 12 years + with the Australian Caterpillar Dealer and still employed.

Caterpillar Dealer Trained Heavy Equipment Mechanics promoted to the level of Field Service Supervisor, Service Manager, and Field Service Manager.

It has been proven that the International Recruitment of Caterpillar Dealer Trained Heavy Equipment Mechanics by Skilled Migration Group for Field Service in Australia, has been very successful for one of the world’s largest Caterpillar Dealers.

Measure of ROI – Substantial

We contacted one of the deployed Caterpillar Dealer Trained Heavy Equipment Mechanics that were deployed into the Caterpillar Dealer’s field service division in Australia.

He is still working for the same Australian Caterpillar dealership. But he is no longer employed as a field service mechanic, his name is Leon, and he progressed up through the Cat dealership and is by all accounts now ‘killing it’ as Field Service Supervisor for the Australian Caterpillar Dealer.

Leon is a part of a team of over 160 people covering Cat surface mining, construction, quarrying, waste, agricultural and marine equipment.

Leon was pretty relaxed when he first talked with Dennis from Skilled Migration Group in Wales many years ago, and Leon hasn’t changed a bit.

This is what he had to say:

He said he was happy to share his journey and he said “to anyone thinking about making the move from Wales to work for a Caterpillar Dealer in Australia, I say take the chance and run with it, you’ll never regret it”.

Leon also could not praise highly enough the Australian Caterpillar dealer that employed him nearly fourteen years ago – he has nothing but good things to say about the company and said they had been very fair to work for, more than fair he said.

Leon, Dennis said you told him over 14 years ago that you were committed to making the move to Australia, and if given the chance that you would not let the Australian Caterpillar Dealer down.

Leon you are a man of your word, the Cat dealer has not been let down, and that Cat dealer is very lucky to have you working with them.

Congratulations Leon, on 14 years’ service and counting, and may there be many more!

That was Leon the Field Service Supervisor.

We are Skilled Migration Group and Quality Never Goes Out Of Style.