Case Study 04: An Order for 25 Mechanics Became 100+ - Visas in 18 Days

The Australian Caterpillar Dealer while it had placed a purchase order for 25 Caterpillar Dealer Trained Heavy Equipment Mechanics - Actually placed an additional order for 100 Heavy Equipment Mechanics, due to being so impressed with the standard of the candidates being interviewed and deciding to expand the initial International Recruitment project.

One of the world’s largest Caterpillar Dealers.

Australia

Due To Skills Shortages The Australian Caterpillar Dealer Was Unable to Train, Upskill or Recruit Sufficient Numbers of Caterpillar Dealer Trained Mechanics and Technicians in Australia To Meet Demand.

Recruit 25 highly skilled and experienced Caterpillar Dealer trained heavy equipment mechanics and technicians globally that are suitable to work for the Caterpillar Dealer in Western Australia. Apply for and obtain Australian working visas for the mechanics and technicians and deploy them into the Caterpillar Dealer’s West Australian Operations.

The Australian Caterpillar Dealer while it had placed a purchase order for 25 Caterpillar Dealer Trained Heavy Equipment Mechanics - Actually placed an additional order for 100 Heavy Equipment Mechanics, due to being so impressed with the standard of the candidates being interviewed and deciding to expand the initial International Recruitment project.

Time taken from order placement to client interview - 6 weeks

Zambia

The Australian Caterpillar Dealer sent a team of 2 to conduct face to face interviews in Zambia - The site supervisor of the Largest Open Cut Gold Mine in Australia and a representative from the Caterpillar’s Human Resources department.

Time taken from presentation of offer of employment to acceptance of offer - 48 Hours

1st stage of the Australian Working Visa Process - Time taken from nomination lodgement to nomination approval - 4 days

2nd stage of the Australian Working Visa Process - Time taken from visa lodgement to visa approval - 18 days

Time taken from visa approval until arrival in Australia and commencing work at the Caterpillar Dealership - 32 days

The workers were initially deployed without their families, their families joined them in Australia at a later date.

The candidates were sourced from industry connections and directly targeted sourcing - no job advertising of the positions were placed in the country targeted.

Nomination preparation and lodgement for all applicants, primary applicant visa preparation and lodgement for all applicants.

Arrange flights, in country meet and greet, sourcing, rental and furnishing of accommodation, cultural awareness and local familiarisation briefings. Follow up support provided as required.

Candidates were a mix of Caterpillar Dealership trained mechanics, and some were from multi national mining companies.

Candidates were tested on their knowledge of Caterpillar Dealer systems and processes, the use of reusability guides, use of Caterpillar Service Information System, dis-assembly procedures, their knowledge of contamination control, re-assembly procedures and testing of components.

The candidates were warmly welcomed into the Australian Caterpillar Dealer. Quickly moving through the induction phase and then into remote mine site MARC operations.

Some candidates are still employed by the same Australian Caterpillar dealership, the average length of service for these candidates was over 10 years with one of the world’s largest Caterpillar dealers.

With an average length of service of 10 years of service. and some still employed by the same Australian Caterpillar Dealer.

Regardless how you measure success.

The International Recruitment of Caterpillar Dealer Trained Mechanics has been an outstanding success for this Australian Caterpillar Dealer.

Measure of ROI - Substantial

We contacted one of the deployed Caterpillar Dealer Trained Heavy Equipment Mechanics that were deployed into the Australian Caterpillar Dealer and we asked for their comments and he had this to say:

He is still working for the same Western Australian Caterpillar dealership. But he is no longer employed at BHP’s Mt Whaleback mine. BHP have moved their maintenance in-house and the Caterpillar dealer moved Kenneth to their branch in the Newman area. He still has a long future working for the Caterpillar dealer and has been earmarked to move to BHP’s Eastern Ridge shortly.

With now over 13 years service with Western Australia’s Caterpillar dealer and counting, he dedicated great service to the Caterpillar dealership and wishes to remain working with the Cat dealer until he retires.

He relocated his wife and three children to Australia and all of them are now Australian citizens.